Speakers

Deborah, Director of IRCM and Chief Executive Officer of RTW Plus, has dedicated her career as a nurse and case manager to providing support and guidance to help individuals recover and regain functionality. In 1994, she was among the first to introduce case management to the UK insurance industry and has since played a significant role in developing innovative rehabilitation approaches in the UK. In 2004, Deborah co-authored the UK’s first University-accredited Case Manager training program. She also provided case management training to NHS Community Matrons and continues to actively support case managers in delivering high-quality services. Deborah was the inaugural Chair of CMSUK and is a former Chair of the VRA. At RTW Plus, she leads teams of case managers and has recently developed a digital pain management program. Her international experience includes nursing and developing case management services in Saudi Arabia, South Africa, Hong Kong, and the USA. These experiences have given her exceptional insight into the political, economic, social, and technological challenges in delivering case management and vocational rehabilitation both in the UK and globally. As one of the first directors of IRCM, Deborah continues to be instrumental in advancing case management and vocational rehabilitation, ensuring these services reach as many people as possible.