Case Management often involves navigating complex ethical dilemmas that require careful consideration and a structured approach to decision making.  Case Managers frequently encounter situations where multiple stakeholders’ interests intersect and competing values come into play.  This session will explore how case managers deal with this complexity every day whilst also caring for one’s self with integrity and compassion and avoiding moral distress and burnout. 

• Best practice when navigating complex systems and ethical dilemmas
• Managing competing priorities and expectations
• Strategies for holding personal and professional values
• Promoting self-care and presenting burnout.