Communicating with patients about long term conditions where self-management is key (such as those causing chronic pain or fatigue) is challenging.

Professionals often leave an appointment feeling frustrated at apparent resistance and hostility. Meanwhile patients are left feeling unheard and unsupported. Much of this is down to communication.

Learn about some of the common misunderstandings between patient and professional, and gain an insight into why these occur and how to address them, in this lively talk which draws on Hannah’s years of personal experience in self-management and creating effective patient-professional relationships.