How standards can help enhance your practice

A look at the important role standards play in shaping and guiding the work of clinicians and creating a common language, definition and understanding of what good quality looks like alongside their role of protecting the public and providing consistent guidance as to expected standards of practice. The session will include an overview of the formation and framework of the Institute of Registered Case Manager’s standards and show how practitioners can use them to enhance their practice.

• The role of the Case Manager and the standards to which they work
• Using the IRCM standards to benchmark practice
• How standards help enhance practice and demonstrate competence as a practitioner
• The value of standards to client journeys and case management development